Frequently Asked Questions
Find answers to common inquiries about the SHIFT platform.
Common Questions
Have questions? We have answers.
SHIFT provides a comprehensive suite for security operations, including physical security management, dispatch functions, and technical services. Our platform focuses on real-time reporting, effective time tracking, streamlined task execution, and compliance management.
You can easily request a demo by visiting our website and filling out the demo request form. A member of our team will reach out to you to schedule a time that works for you.
Our onboarding process is designed to be straightforward and comprehensive. You’ll receive guidance from our team, including training sessions and resources to help you effectively use the platform.
Yes, SHIFT offers a mobile app that allows you to manage your operations on the go. You can access essential features and stay connected with your team wherever you are.
We provide various support options, including email assistance, phone support, and a knowledge base with tutorials and answers to common questions. Your success is our priority.
SHIFT offers team management features that allow you to assign tasks, monitor progress, and communicate effectively. You can customize roles and permissions based on your team’s needs.
Compliance management ensures that your operations follow relevant regulations and standards. SHIFT helps you document and report compliance activities to maintain accountability.
Absolutely! SHIFT allows you to customize your reports. You can choose which data to display and how to interpret it, helping you gain valuable insights.
With SHIFT’s time tracking feature, you can easily log hours spent on tasks and projects. This helps manage productivity and ensures accurate billing.
Yes, SHIFT is cloud-based, which means you can access it from any location with an internet connection. This flexibility supports remote work and connectivity for field teams.
Incident logs track and document any events or issues that occur during operations. These logs help identify areas for improvement and ensure accountability.
No, our support services are included with your subscription at no extra cost. We’re here to help, so you can succeed with the SHIFT platform.
At SHIFT, we provide a range of services designed to enhance security operations. Our offerings include physical security support, dispatch services, and technical assistance to ensure your operations run smoothly. We focus on efficiency in reporting, time tracking, task execution, and maintaining compliance in all areas.
Our pricing is competitive and tailored to meet the needs of businesses. We offer flexible plans based on the specific services you choose, making it easier for you to select an option that fits your budget. For a detailed breakdown, please reach out, and we can provide a quote.
SHIFT services a diverse array of industries, including security firms, field service operations, and repair companies. We understand the unique challenges each sector faces and tailor our solutions to meet those needs effectively.
Our focus lies in supporting security companies, and field service and repair teams. By concentrating on these areas, we provide specialized assistance, ensuring relevant and effective solutions for our clients.
Have Questions? We’re Here to Help!
If you need further assistance, feel free to reach out. Our team is ready to assist you with any queries you may have. Don’t hesitate to ask!
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